Shipping Policy
Shipping Policy
Free Shipping
All orders of $75 or more qualify for free economy shipping within the mainland United States. No promotional code is needed.
United States Shipping Coverage
Shipping within the United States includes the contiguous United States only. We do not ship to:
- Free Shipping is not included for Hawaii and Alaska
- We do not ship to APO, FPO, Guam, Puerto Rico, American Samoa, Federated States of Micronesia, Marshall Islands, and the Virgin Islands
Order Processing Times
- Please allow up to 48 hours for all orders to ship.
- Orders containing items with special services require an additional three days of handling prior to shipping.
Shipping FAQs
- Business Days: Orders are shipped on business days only (Monday-Friday, excluding federal holidays in the United States).
- Shipping Costs: Shipping rates for US and Canadian destinations are based on the merchandise total and selected service level.
- Credit Card Charges: Orders paid via credit card will be charged at the time the order is placed.
For inquiries, email: customerservice@freightbeer.com
Shipping Guidelines
- United States & Canada: Shipping rates are determined by the merchandise total and service level.
- International Orders: A flat rate applies to all international orders placed from our US site.
Fulfillment Time
When selecting a shipping speed, add 48 hours to the chosen service speed to account for fulfillment time.
Canadian Orders
- Orders to a Canadian P.O. Box must ship Economy (via Canada Post Parcel Service).
- Duty and tax calculations for shipments outside the United States are the responsibility of the customer and vary based on the delivery location and merchandise value.
Freight Supply Co. is not responsible for any accrued import duties and taxes, as these fees are collected by your local government.
Shipping Issue Resolution
For shipment issues, please contact the carrier directly. While Freight Customer Service will assist where possible, we cannot be held responsible for delivery issues, including:
- Delivery to the wrong address
- Items lost or stolen in transit
- Delays caused by third-party shipping companies, postal depots, or freight forwarders