We want you to be happy with your order. If something isn't right, we're here to help.

RETURN WINDOW

We accept returns within 30 days of the original purchase date for a full refund.

To be eligible for a return, items must be:

• Unworn and unwashed
• In their original condition
• Free of damage, stains, odors, or excessive wear
• Returned with all original tags attached

Items that do not meet these requirements may not be eligible for a refund.

EXCHANGES

Need a different size or color? No problem.

Eligible apparel may be exchanged for the same item in a different size or color, subject to availability.

Once your return package has been scanned by the shipping carrier using the provided return label, we'll begin preparing your replacement order—typically within one business day.

HOW TO START A RETURN

To begin a return or exchange, you'll need:

• Your order number
• The email address used to place the order

Your order number can be found in your order confirmation email or on your packing slip.

After your request is submitted, we'll email you a prepaid return shipping label (where applicable).

REFUNDS

Once your return is received and inspected, we'll process your refund within 3–5 business days.

Approved refunds will be issued to your original payment method.

Please note:

• Original shipping charges are non-refundable unless your order arrived damaged, defective, or we made an error.
• Refund processing times may vary depending on your financial institution.

INTERNATIONAL ORDERS

All international sales are final unless the item arrives damaged or defective.

DAMAGED ORDERS

If your order arrives damaged, defective, or you received the wrong item, please contact us as soon as possible so we can make it right.

QUESTIONS?

If you have any questions about your return or refund, please contact our customer support team and we'll be happy to help. Email us at info@freightbeer.com